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Cancel ABCmouse

Cancellation happens inside the ABCmouse app, not on the website. Open Settings, then Manage My Account, then Cancel Membership on the Membership Details page, and follow the prompts to the confirmation email. ABCmouse Classic accounts can only be cancelled by Customer Care.

ABCmouse has no page we can link to. The steps below are from their official help page.

Open ABCmouse’s help page

Signed up through Apple, Google Play, Amazon or Roku?

Then ABCmouse cannot cancel it for you. Use the store you paid through instead.

What to expect

Chat, form or phone

Steps

  1. Open the ABCmouse app and log in
  2. Click the avatar or profile icon in the upper left corner
  3. Click Settings in the lower left corner, and enter your birth year or password if asked
  4. Select Manage My Account
  5. On the Membership Details page select Cancel Membership at the bottom and follow the prompts
  6. Watch for the confirmation email, if you land back on the home screen with no confirmation message check your inbox
  7. If you sign in with ABCmouse Classic credentials, contact ABCmouse Customer Care instead, Classic can no longer be cancelled in the app
  8. If the Apple App Store or Google Play billed you, cancel in that store instead

Free or cheaper instead

Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.

  • PBS Kids Free games and shows for young children.
  • Khan Academy Kids Free reading and maths app for ages two to eight.
  • Starfall Free phonics and early reading activities.