All services Mobile and broadband
Cancel Bell Mobility
Contact Bell and give the date you want the service to end: immediately or any date up to 60 days out under the Wireless Code. A cancellation fee applies inside a commitment period. The final bill comes on your regular billing date. Keeping your number? Sign up with the new provider before cancelling anything.
Bell Mobility has no page we can link to. The steps below are from their official help page.
Open Bell Mobility’s help pageWhat to expect
Chat, form or phoneSteps
- Call Bell Mobility on 1 800 667-0123, or dial *611 from a Bell mobile device. Monday to Friday 8 a.m. to 9 p.m., weekends 9 a.m. to 6 p.m.
- Tell them the date you want the cancellation to take effect
- Service under the Wireless Code can end immediately or on a date you choose, up to 60 days from the request. Other services end on a date 30 to 60 days after the request
- If you are inside a commitment period a cancellation fee applies, set out in the Bell Mobility Terms of Service
- The final bill is generated on your regular billing date, with a prorated refund of monthly fees. Late items such as roaming can follow, all within 90 days
- Keeping your number: do not cancel before signing up with the new provider, or the number is treated as inactive
- Prepaid: the account cancels itself after 90 consecutive days without a payment. Turn off Automatic Top-Up first. Any remaining balance is lost
Other countries
Sold in Canada.
Bell cites the CRTC Wireless Code: service covered by it can be deactivated immediately or on a date you choose up to 60 days from the request.