All services Mobile and broadband
Cancel Belong
Log in, select Manage Mobile for the number, scroll to Manage and select Cancel service. It takes effect immediately: you lose the number and banked data, with no refund. Ask at least one business day before your invoice date to avoid the next charge. To keep your number, switch through the new provider instead.
Go to Belong’s cancel page
Opens belong.com.au in a new tab. You will need to log in.
tapcancel is an independent guide and is not affiliated with Belong. You sign in on Belong’s own site. We never ask for a login, a password or a card number, here or anywhere.
What to expect
Buried in settingsIf the button does not land you there
- Keeping your number? Arrange the transfer with your new provider and give them your Belong account number, found in the invoices section of your account. Cancelling first loses the number
- Belong keeps charging the monthly payment until the transfer is complete
- Otherwise log in to your Belong account at belong.com.au/login with your email address and password
- Select Manage Mobile for the number you want to cancel
- Scroll down to Manage, select Cancel service and follow the prompts
- Submit at least one business day before your invoice date to avoid further charges
- Allow up to 24 hours for the confirmation email
- Need help? Call 1300 235 664 or use the Let's chat button, 8am to 8pm (AEDT), 7 days a week
Other countries
Sold in Australia.