Cancel Better
The Better customer portal. Open Memberships, then Manage Membership, then Cancel Membership. You need to give at least 20 calendar days notice before your next direct debit date, and wait for the confirmation before you stop the direct debit at the bank.
Go to Better’s cancel page
Opens better.org.uk in a new tab. You will need to log in.
tapcancel is an independent guide and is not affiliated with Better. You sign in on Better’s own site. We never ask for a login, a password or a card number, here or anywhere.
What to expect
Notice period, visit or feeIf the button does not land you there
- Sign in at better.org.uk/my-account or in the Better UK app
- Open My Account, then Memberships, then Manage Membership
- Choose Cancel Membership
- Do this at least 20 calendar days before your next direct debit date
- Wait for confirmation, and chase customerservices@gll.org if none arrives within 3 days
- Cancel the direct debit at your bank only after the last payment has been taken
Other countries
Sold in United Kingdom.
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