tapcancelLinks go to the company’s own site

All services Fitness

Cancel CityFitness

CityFitness needs 4 weeks notice and a Membership Cancellation Request form filled in at a club. If you cannot get in, type cancel into the support box at the bottom right of the help centre and follow the prompts. Medical cancellations take 2 working days with a certificate.

CityFitness has no page we can link to. The steps below are from their official help page.

Open CityFitness’s help page

What to expect

Notice period, visit or fee

Steps

  1. Go into a CityFitness club and fill in a Membership Cancellation Request form
  2. If you cannot get in, open help.cityfitness.co.nz and type cancel into the support box at the bottom right
  3. Expect 4 weeks notice and expect to pay through it
  4. For a medical cancellation, bring a valid medical certificate, notice drops to 2 working days
  5. Keep written confirmation before the next payment

Other countries

Sold in New Zealand.