tapcancelLinks go to the company’s own site

All services Video streaming

Cancel Claro video

Four steps inside your Claro video profile: open Suscripcion, find the Claro video line, press Cancelar suscripcion and confirm with Si. Claro publishes no direct link to that screen. If Claro video sits on your phone or home bill, cancel it through Mi Claro instead.

Claro video has no page we can link to. The steps below are from their official help page.

Open Claro video’s help page

Signed up through Apple or Google Play?

Then Claro video cannot cancel it for you. Use the store you paid through instead.

What to expect

A couple of offer screens

Steps

  1. Sign in at clarovideo.com and open your profile
  2. Choose Suscripcion in the menu
  3. Find the Claro video subscription and press Cancelar suscripcion
  4. Press Si to confirm
  5. If Claro video is charged on a Claro phone or home bill, cancel it in Mi Claro or on the Claro help site for your country

Other countries

Every Claro market runs its own help site (asistencia.claro.com.ar, asistencia.claro.com.uy, asistencia.claro.com.py, soporte.claro.com.do and the Brazilian Claro help site all carry the same article).