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Cancel EE

Switching: request a PAC (keep your number) or STAC (new number) online, by text or by phone and give it to the new provider. EE stops billing on the day the switch completes. Not switching: contact EE and give at least 30 days notice. Leaving inside the minimum term adds a Remaining Contract Charge.

Go to EE’s cancel page

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tapcancel is an independent guide and is not affiliated with EE. You sign in on EE’s own site. We never ask for a login, a password or a card number, here or anywhere.

What to expect

Notice period, visit or fee

Other countries

Sold in United Kingdom.

EE says a device, SIM or accessory bought from EE can be returned within 14 days if you change your mind, or within 30 days if it is faulty.

Last checked 2026-10-13. Source: EE help.