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Cancel GenealogyBank

Open Subscription and Payment in your account, click Cancel Subscription and work through to Finish. A confirmation email follows. Full refunds only inside the first 30 days of a card purchase, and only by phone or email.

Go to GenealogyBank’s cancel page

Opens genealogybank.com in a new tab. You will need to log in.

tapcancel is an independent guide and is not affiliated with GenealogyBank. You sign in on GenealogyBank’s own site. We never ask for a login, a password or a card number, here or anywhere.

What to expect

A couple of offer screens

If the button does not land you there

  1. Sign in at genealogybank.com/account
  2. Click Subscription and Payment
  3. Click Cancel Subscription
  4. Continue through the cancellation process until you click Finish
  5. For a refund inside the first 30 days, call 1-866-641-3297 Monday to Friday 7am to 6pm MST, or email support@genealogybank.com

Free or cheaper instead

Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.

  • FamilySearch Free records and family trees from a nonprofit.