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Cancel GitLab

Log in first, then open this link. Under Subscription actions choose Cancel subscription, give a reason and confirm. That stops the renewal. Ending a paid term early or getting money back goes through GitLab support, not this page.

Go to GitLab’s cancel page

Opens customers.gitlab.com in a new tab. Their login page forgets where you were going, so open this after you are signed in.

tapcancel is an independent guide and is not affiliated with GitLab. You sign in on GitLab’s own site. We never ask for a login, a password or a card number, here or anywhere.

What to expect

Buried in settings

If the button does not land you there

  1. Sign in to the GitLab Customers Portal at customers.gitlab.com
  2. Open Subscriptions and pick the subscription
  3. Open the Subscription actions menu and select Cancel subscription
  4. Select a reason and confirm
  5. For an early end or a refund, open a ticket with GitLab support

Free or cheaper instead

Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.

  • GitLab Free GitLab's own free tier: up to 5 users per group and 400 compute minutes a month.
  • GitHub Free Free plan with unlimited public and private repositories and 2,000 Actions minutes a month.
  • Codeberg Non-profit Git hosting with Pages and CI, meant for free and open source projects.
  • Forgejo Free open source Git forge that you install on your own server.

Last checked 2026-09-21. Source: GitLab help.