tapcancelLinks go to the company’s own site

All services Health

Cancel HCF

HCF publishes nothing about cancelling. There is no cancellation page, no form and no article, and the member portal and My Membership app are described only as places to manage cover. The route left is the general enquiries line, 13 13 34.

HCF has no page we can link to. The steps below are from their official help page.

Open HCF’s help page

What to expect

Chat, form or phone

Steps

  1. Call HCF on 13 13 34, Monday to Friday 8am to 8pm and Saturday 9am to 1pm Australian eastern time
  2. Say you want to cancel the policy, not change the cover
  3. Ask for written confirmation and the date cover ends
  4. If you are switching funds, the new fund can usually transfer you so your served waiting periods carry over
  5. Check the Medicare Levy Surcharge and Lifetime Health Cover loading before dropping hospital cover

Other countries

Sold in Australia.

Australia only.

Last checked 2026-09-02. Source: HCF help.