All services Mobile and broadband
Cancel iiNet
Phone only: call iiNet to cancel or close the account. Only the account holder can close it. A contract break fee may apply before your contract is complete. iiNet bills in advance, and any unused amount is credited back from the cancellation date.
iiNet has no page we can link to. The steps below are from their official help page.
Open iiNet’s help pageWhat to expect
Chat, form or phoneSteps
- Have your account number ready: it is on your iiNet invoice or in Toolbox
- Call 13 22 58, or +61 8 9214 2222 from overseas, and ask to cancel or close the account
- Ask whether a contract break fee or a credit applies
- Keeping a phone number? Contact the new provider and organise the transfer before you cancel: a cancelled number cannot be transferred, and the account holder must be the same person with both providers
- The final invoice is emailed shortly before the end of the billing period. Call 13 22 58 to have any remaining credit refunded
Other countries
Sold in Australia.