All services Security and VPN
Cancel LifeLock
Log in first, then open this link. LifeLock takes cancellations as a support request, by form, phone or chat, not a self serve button. Cancel before your renewal date to allow processing. Protection continues for the days you have already paid for.
Go to LifeLock’s cancel page
Opens memberportal.lifelock.com in a new tab. Their login page forgets where you were going, so open this after you are signed in.
What to expect
Chat, form or phoneIf the button does not land you there
- Sign in to the LifeLock member portal
- Open Support and submit a cancellation request at memberportal.lifelock.com/support/request
- Or contact Member Services by phone or live chat through support.norton.com
- Do this before your renewal billing date to allow processing time
- If you were already charged, ask for a refund in the same request