Cancel Loom
On a legacy Loom workspace open Plan and Billing, choose Manage Subscription, then Downgrade to Starter. If Atlassian bills your Loom, cancel at admin.atlassian.com/billing instead. Cancellation lands at the end of the billing cycle, then you drop to 5 minute recordings and 25 videos.
Go to Loom’s cancel page
Opens loom.com in a new tab. You will need to log in.
tapcancel is an independent guide and is not affiliated with Loom. You sign in on Loom’s own site. We never ask for a login, a password or a card number, here or anywhere.
What to expect
A couple of offer screensIf the button does not land you there
- Sign in at loom.com and open Settings, then the workspace Plan and Billing tab
- Click Manage Subscription
- Choose Downgrade to Starter
- Pick a reason and click Complete cancellation
- If your Loom sits in an Atlassian organisation, go to admin.atlassian.com/billing, open Subscriptions, find Loom, then Manage and Deactivate
Free or cheaper instead
Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.
- Loom Starter Free, 5 minute videos, 25 per person