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Cancel Musely

Sign in and you land on My Account. Open My Treatments, choose Adjust Refills, then Stop All Future Refills, pick a reason and keep going in the chat until it confirms. Every treatment has to be stopped separately, and a refill order already placed cannot be cancelled or refunded.

Go to Musely’s cancel page

Opens musely.com in a new tab. You will need to log in.

What to expect

Buried in settings

If the button does not land you there

  1. Sign in at musely.com and open My Account
  2. Select My Treatments
  3. Click Adjust Refills on the treatment you want to stop
  4. Click Stop All Future Refills and choose a reason
  5. Continue in the chat until you get a confirmation, then look for the confirmation email
  6. Repeat for every treatment you hold

Other countries

Sold in United States.

Last checked 2026-09-01. Source: Musely help.