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Cancel MYOB

MYOB does not cancel online. Call 1300 940 281 and only the primary contact on the account can do it. Business hours are 9am to 5pm AEST, Monday to Friday, and outside them you leave your details for a callback. Ask about a read only plan if you want to keep viewing past transactions.

MYOB has no page we can link to. The steps below are from their official help page.

Open MYOB’s help page

What to expect

Notice period, visit or fee

Steps

  1. Call MYOB on 1300 940 281 in Australia, 9am to 5pm AEST, Monday to Friday
  2. Outside those hours leave your details and MYOB calls you back
  3. Only the primary contact on the MYOB account can cancel, usually the person who set up the subscription
  4. Before your access ends, download the reports, payroll records and documents you want to keep
  5. Ask about a lower cost plan, or a read only plan if you want to keep viewing past transactions

Other countries

Sold in Australia, New Zealand.

New Zealand customers use the same flow through the myob.com/nz support pages. MYOB sells only in Australia and New Zealand.

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Last checked 2026-09-02. Source: MYOB help.