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Cancel O2 UK
O2 needs 30 days notice, given by signing in to My O2 or by getting in touch. Pay any overdue charges and any device plan first. Switching instead: text PAC to 65075 to keep your number, or STAC to 75075, and the code arrives within 60 seconds. The final bill comes 14 days after disconnection.
O2 UK has no page we can link to. The steps below are from their official help page.
Open O2 UK’s help pageWhat to expect
Notice period, visit or feeSteps
- Text INFO to 85075, or check My O2, for an estimate of any early termination charges
- Keeping your number: text PAC to 65075 for free. The code arrives within 60 seconds
- Not keeping your number: text STAC to 75075 for free
- Or sign in to My O2, open the My O2 dropdown, choose Manage details, scroll to Thinking of leaving O2? and click Request your code
- Give the code to your new network. The O2 contract stays active until the switch happens
- Not switching to anyone: give 30 days notice by signing in to My O2 or by contacting O2. Call 202 free from an O2 Pay Monthly mobile, or 4445 on Pay As You Go
- A linked Apple Watch or several numbers on the account rules out the text route: use My O2 or contact O2
- Leave the Direct Debit in place until the final bill has been paid
Other countries
Sold in United Kingdom.