Cancel One NZ

Home broadband, home wireless broadband and personal mobile must be cancelled through this online form, not by phone. No login. You give 30 days notice starting when you submit, and One NZ charges the full notice period even if you ask for an earlier disconnection, which itself needs at least 7 days.

Go to One NZ’s cancel page

Opens one.nz in a new tab.

tapcancel is an independent guide and is not affiliated with One NZ. You sign in on One NZ’s own site. We never ask for a login, a password or a card number, here or anywhere.

What to expect

Notice period, visit or fee

Other countries

Sold in New Zealand.