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Cancel Ottawa Sun

The Postmedia account portal shows your subscriptions and cards and carries no cancel button. The FAQ sends every cancellation to email: mysubscription@postmedia.com for Online Access, eservicesupport@postmedia.com for the ePaper, mysubscription@postmedia.com or 1-800-267-4669 for home delivery.

Go to Ottawa Sun’s cancel page

Opens myaccount.postmedia.com in a new tab. You will need to log in.

Signed up through Apple or Google Play?

Then Ottawa Sun cannot cancel it for you. Use the store you paid through instead.

What to expect

Chat, form or phone

If the button does not land you there

  1. Sign in at ottawasun.com and open My Account, or go to ottawasun.com/my-account
  2. Check what you are paying for under Manage My Subscription
  3. Email mysubscription@postmedia.com to cancel an Online Access subscription
  4. Email eservicesupport@postmedia.com to cancel an ePaper subscription
  5. For home delivery email mysubscription@postmedia.com or call 1-800-267-4669
  6. Billing stops after the current cycle and the FAQ says all Ottawa Sun subscriptions are non-refundable

Other countries

Sold in Canada.