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Cancel Rogers
No online cancel: Rogers says it needs to speak with you directly. An agent reviews the account and offers other plans first. Early cancellation fees and unreturned equipment charges may apply. Keeping your number? The new carrier requests the transfer and you reply YES to a Rogers text within 90 minutes.
Rogers has no page we can link to. The steps below are from their official help page.
Open Rogers’s help pageWhat to expect
Chat, form or phoneSteps
- Call Rogers on 1-888-764-3771, or 1-514-734-7699 from outside Canada, or start a chat from rogers.com/contact
- Tell the agent you want to cancel. They review the account and discuss other plan options first
- Ask what applies on disconnection: early cancellation fees and charges for unreturned equipment may be added
- Keeping your number: sign up with the new carrier and ask them to transfer it. Rogers then texts the line asking you to approve
- Reply YES, with no other words or punctuation, within 90 minutes or the transfer request is cancelled automatically
- Moving several lines: each line gets its own text and each needs its own YES
- Phone lost, stolen or broken so you cannot reply: call 1-877-327-8503
Other countries
Sold in Canada.