All services Fitness
Cancel Runna
Web subscriptions are billed by Paddle. Log in to the Paddle customer portal with your Runna account email and press Cancel Subscription. Cancel a monthly plan at least 24 hours before renewal. An annual plan keeps running for the full twelve months you paid for.
Go to Runna’s cancel page
Opens customer-portal.paddle.com in a new tab. You will need to log in.
Signed up through Apple or Google Play?
Then Runna cannot cancel it for you. Use the store you paid through instead.
What to expect
A couple of offer screensIf the button does not land you there
- Open the Runna customer portal on Paddle
- Log in with the email address on your Runna account
- Tap Cancel Subscription and follow the instructions
- If you subscribed in the app instead, cancel in the App Store or Google Play