Cancel Shopify
Log in as the store owner first. On the Plan page press Cancel plan, then work past the downgrade and Pause and build offers, pick Cancel my plan and uninstall all apps, give a reason and re-enter your password. Pending charges are billed.
Go to Shopify’s cancel page
Opens admin.shopify.com in a new tab. You will need to log in.
tapcancel is an independent guide and is not affiliated with Shopify. You sign in on Shopify’s own site. We never ask for a login, a password or a card number, here or anywhere.
What to expect
Buried in settingsIf the button does not land you there
- Sign in to the Shopify admin as the store owner
- Go to Settings, then Plan
- Click Cancel plan, or Cancel trial if you are still in the free trial
- Skip the downgrade, Pause and build and new store offers
- Select Cancel my plan and uninstall all apps, then Continue
- Pick a reason, click Continue, enter your password and confirm
Free or cheaper instead
Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.
- WooCommerce Free open source shop plugin for WordPress; you pay for your own hosting.
- Square Online Free online shop plan with no monthly fee; card processing fees apply per sale.
- Big Cartel Gold Free plan for a small shop with limited features.