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Cancel Sky Broadband

Switching provider needs no contact at all: order with the new provider and they cancel Sky for you. Otherwise contact Sky and give at least 14 days notice in the United Kingdom, or 31 days in Ireland. Early termination charges apply inside your minimum term.

Sky Broadband has no page we can link to. The steps below are from their official help page.

Open Sky Broadband’s help page

What to expect

Notice period, visit or fee

Steps

  1. Switching to another broadband provider? Just place the order with them and they will cancel Sky for you
  2. Otherwise check your minimum term in the Contract Summary in My Sky at sky.com/manage
  3. Contact Sky and give at least 14 days notice in the United Kingdom, or 31 days in Ireland
  4. In Ireland you can phone 0818 719 819, use WhatsApp, text 086 180 2806 or write
  5. Leave the Direct Debit running until the final bill has cleared
  6. Return any equipment Sky asks for

Other countries

Sold in United Kingdom, Ireland.

United Kingdom cooling off is 31 days from the later of router delivery, activation or receipt of the terms, longer than the law requires. Ireland is 14 days, cancelled by the form at sky.com/help/forms/cancel-cooling-off, by phone on 0818 719 819, on WhatsApp, by email or by post.