tapcancelLinks go to the company’s own site

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Cancel Sky Mobile

Sign in first, then open My Account, Mobile, My Number and Leave. Only the account holder can cancel. Moving to another network needs no cancellation at all, just ask the new provider for the transfer. In Ireland it is 31 days notice by phone or WhatsApp instead.

Go to Sky Mobile’s cancel page

Opens sky.com in a new tab. Log in to Sky Mobile first, then open this link. Their login page forgets where you were going.

What to expect

Chat, form or phone

If the button does not land you there

  1. Sign in at sky.com, then open sky.com/leavesky, which is My Account, Mobile, My Number, Leave
  2. Switching network? Do not cancel, ask the new provider to transfer your number, or request a PAC or STAC from Sky
  3. Text INFO and your date of birth as DDMMYYYY to 85075 to see what you would owe
  4. Or call 03300 412 524 in the United Kingdom, 0818 719 819 in Ireland, or dial 719 from a Sky Mobile phone
  5. Pay off or keep paying any device credit agreement, cancelling the SIM plan does not end it
  6. Leave the Direct Debit running until the final bill clears

Other countries

Sold in United Kingdom, Ireland.

United Kingdom cooling off is 31 days from delivery. Ireland is 14 days for online and phone orders, 31 days for door to door, cancelled by the form at sky.com/help/forms/cancel-cooling-off, by phone on 0818 719 819 or in writing. Ireland also needs 31 days notice outside the cooling off period.