Cancel Smart Fit
Online cancelling only works in the first 7 days after an internet purchase: Espaco do Cliente, Meu plano, Direito de Arrependimento. After that Smart Fit takes cancellations on WhatsApp or at a gym reception, with 30 days notice, 20 in Rio de Janeiro.
Opens espacodocliente.smartfit.com.br in a new tab. You will need to log in.
tapcancel is an independent guide and is not affiliated with Smart Fit. You sign in on Smart Fit’s own site. We never ask for a login, a password or a card number, here or anywhere.
What to expect
Notice period, visit or feeIf the button does not land you there
- Sign in at espacodocliente.smartfit.com.br
- Open Meu plano
- Within 7 days of an online purchase, choose Direito de Arrependimento and press Solicitar cancelamento
- Otherwise message Smart Fit on WhatsApp at (11) 99807-9600 or go to any gym reception
- Ask at least 30 days before your next charge, 20 days in Rio de Janeiro
Other countries
Brazil: Smart Fit's own help page grants the 7 day withdrawal right on internet purchases, refund included, and that window is the only self-serve cancel it offers. Fit and Black plans carry a 12 month commitment with a 20 percent penalty on the remaining months if you leave early. Promotional plans hold you 3 months.
Free or cheaper instead
Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.
- Darebee Free home workouts, programmes and challenges with no ads or sign up; it does not replace gym equipment.
- Nike Training Club Free guided HIIT, yoga and bodyweight workouts in the Nike training app.