All services Mobile and broadband
Cancel Straight Talk
Straight Talk is prepaid: cancel Auto Pay on the website or in the app, with no fee, and stop refilling. Service is deactivated when the plan runs out and the number can be reassigned. Keeping your number? Move it while the line is still active, the account then closes by itself.
Straight Talk has no page we can link to. The steps below are from their official help page.
Open Straight Talk’s help pageWhat to expect
Buried in settingsSteps
- Sign in on the Straight Talk website or in the Straight Talk app and cancel Auto Pay. Straight Talk says there is no cancellation fee
- Stop buying or adding service plans. Straight Talk then deactivates the service after the Service End Date and may reassign the number
- Changed your mind? Reactivate within 30 days of the Service End Date to keep the number
- Keeping your number? Start the transfer with the new carrier while the Straight Talk number is still active. Deactivated customers cannot transfer a number until they reactivate
- Make sure the details on the new carrier request match what Straight Talk holds for you
- Do not deactivate anything yourself: once the transfer completes the old number and account close automatically
- For help call the Customer Care Center on 1-877-430-2355
Other countries
Sold in United States.