tapcancelLinks go to the company’s own site

All services Mobile and broadband

Cancel TalkTalk

You have to speak to TalkTalk, by live chat or on 0345 172 0088. Outside the minimum period it is 30 days notice in writing or by phone, unless a new provider takes over the line. Inside it an early termination charge applies for each month left. Return the equipment within 28 days.

TalkTalk has no page we can link to. The steps below are from their official help page.

Open TalkTalk’s help page

What to expect

Notice period, visit or fee

Steps

  1. Check your contract end date in My Account under My Package
  2. Switching provider? Order with the new provider and they should tell TalkTalk. TalkTalk still suggests letting it know so the account closes correctly
  3. Moving to Virgin or Vodafone on the CityFibre network: contact TalkTalk yourself and say when to disconnect
  4. Otherwise use live chat from the cancel article, or call 0345 172 0088, free from a TalkTalk phone
  5. Outside your minimum period give 30 days notice, in writing or by phone
  6. Ask what the early termination charge is if you are still in contract
  7. Return the TalkTalk equipment within 28 days or you may be charged
  8. Keep the Direct Debit active so the final payment or any refund goes through

Other countries

Sold in United Kingdom.

Cancel within 14 days of your order date without penalty and pay only for the services used. The cooling off period starts the day after the contract is agreed, or the day after separately purchased equipment arrives.