tapcancelLinks go to the company’s own site

All services Fitness

Cancel The Gym Group

Log in first, then open this link. Monthly members cancel under my membership in the Member Area or the app. Do it at least four working days before your next collection date. Fixed term members cannot cancel mid term.

Go to The Gym Group’s cancel page

Opens thegymgroup.com in a new tab. Their login page forgets where you were going, so open this after you are signed in.

tapcancel is an independent guide and is not affiliated with The Gym Group. You sign in on The Gym Group’s own site. We never ask for a login, a password or a card number, here or anywhere.

What to expect

Buried in settings

If the button does not land you there

  1. Sign in to the Member Area at thegymgroup.com or open the app
  2. Open my membership
  3. Choose to cancel and confirm
  4. Do this at least four working days before your next collection date
  5. If you pay by recurring card rather than direct debit, use Live Chat instead

Other countries

Sold in United Kingdom.

UK only. Fixed term memberships can only be refunded if cancelled within the first 14 days of the term.

Free or cheaper instead

Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.

  • NHS home workout videos Free 10 minute cardio and strength videos, plus a nine week Couch to Fitness plan.
  • parkrun Free weekly 5k walk, jog or run on Saturday mornings; register once.
  • Darebee Free home workouts, programmes and challenges with no ads or sign up; it does not replace gym equipment.
  • Nike Training Club Free guided HIIT, yoga and bodyweight workouts in the Nike training app.