Cancel The Gym Group

Log in first, then open this link. Monthly members cancel under my membership in the Member Area or the app. Do it at least four working days before your next collection date. Fixed term members cannot cancel mid term.

Go to The Gym Group’s cancel page

Opens thegymgroup.com in a new tab. Their login page forgets where you were going, so open this after you are signed in.

What to expect

Buried in settings

If the button does not land you there

Sign in to the Member Area at thegymgroup.com or open the app
Open my membership
Choose to cancel and confirm
Do this at least four working days before your next collection date
If you pay by recurring card rather than direct debit, use Live Chat instead

Other countries

Sold in United Kingdom.

UK only. Fixed term memberships can only be refunded if cancelled within the first 14 days of the term.