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Cancel Three UK

Switching: get a PAC (keep your number) or STAC from My3, by text or by calling, and give it to the new provider within 30 days, which closes the account. Not switching: get in touch and give 30 days notice. An early termination fee equal to the monthly charges left applies inside the minimum term.

Three UK has no page we can link to. The steps below are from their official help page.

Open Three UK’s help page

What to expect

Notice period, visit or fee

Steps

  1. Text INFO and your date of birth as DDMMYY to 85075, or log into My3, to check outstanding charges
  2. In My3: log in, scroll to Manage your plan and select Leave Three. The PAC or STAC, its expiry date and any early termination fee show immediately
  3. Or by text with one number on the account: PAC and your date of birth (DDMMYY) to 65075 to keep the number, STAC and your date of birth to 75075 to leave it behind
  4. Or call 0333 338 1082, or use Live Chat. With more than one number, call for a PAC
  5. Give the code to your new provider within 30 days. They move the number and Three closes the account
  6. Not switching to anyone: get in touch with Three and give 30 days notice
  7. A Three Your Way device plan balance must still be paid, monthly as before or in full by bank transfer
  8. The final bill arrives within 38 days of the number transferring or the account closing

Other countries

Sold in United Kingdom.