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Cancel TPG
Call TPG, follow the prompts and say "cancel". Only the account holder can cancel. TPG's cancellation page lists 30 days notice for an nbn bundle, with a contract payout fee of up to $350 inside a contract and $0 outside. The monthly charge for the current billing cycle is not refunded.
TPG has no page we can link to. The steps below are from their official help page.
Open TPG’s help pageWhat to expect
Notice period, visit or feeSteps
- Have your account number ready: it is on your TPG invoice or in My Account at tpg.com.au/myaccount
- Call 13 14 23, follow the prompts and say "cancel". From overseas call +61 2 7210 2170
- TPG confirms any fees or credits. An nbn bundle needs 30 days notice, and a contract payout fee of up to $350 can apply inside a contract
- Keeping a phone number? Arrange the transfer with your new provider before you cancel with TPG: a cancelled number cannot be transferred, and the account holder must be the same person on both accounts
- The final invoice is emailed to the account holder near the end of the billing period
Other countries
Sold in Australia.