All services Fitness
Cancel UBX
No cancel page exists on the website. An app subscription stops in the app under Membership, at least 24 hours before the next billing period, and access runs to the end of that period with no refund. A gym membership belongs to the club that signed you up and has to be cancelled with that club.
UBX has no page we can link to. The steps below are from their official help page.
Open UBX’s help pageSigned up through Apple or Google Play?
Then UBX cannot cancel it for you. Use the store you paid through instead.
What to expect
Chat, form or phoneSteps
- For an app subscription, open the UBX app and go to the Membership section, then follow the prompts to cancel
- Do it at least 24 hours before the next billing period starts
- If you subscribed through the App Store or Google Play, turn off auto renew there instead
- For a gym membership, contact the club you joined: each UBX club runs its own member portal and its own contract
- If the club will not help, email support@ubxtraining.com or use ubxtraining.com/support