All services Mobile and broadband
Cancel US Mobile
No contract: stop renewing the line and turn off AutoPay, and the line is eventually suspended. Keeping your number? Contact US Mobile for your account number and transfer PIN, they are not shown in the app. Transferring out forfeits the rest of the billing cycle with no prorated credit.
US Mobile has no page we can link to. The steps below are from their official help page.
Open US Mobile’s help pageWhat to expect
Buried in settingsSteps
- Sign in at usmobile.com, turn off AutoPay if it is on, and stop renewing the line. US Mobile says the line will eventually be suspended
- To remove a card: open Settings, then Billing, and select the delete icon next to the card
- To close the account completely, contact US Mobile and ask them to delete it. Otherwise the account stays so you can come back
- Keeping your number? Contact US Mobile for your account number and transfer PIN: live chat in the app or dashboard, or call 1-878-205-0088. They verify your identity first and do not show these in the app
- Give both to the new carrier. Any days left in the billing cycle are forfeited, so US Mobile suggests waiting until close to the renewal date
- If you just let the plan expire, the line is disconnected after 30 days and the number is held for up to 90 days before it is recirculated
Other countries
Sold in United States.