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Cancel WOWOW

My WOWOW. Sign in with the contract holder's web account, open 契約情報 and choose 解約. Family accounts cannot cancel. Without a web account WOWOW only offers chat or an email form.

Go to WOWOW’s cancel page

Opens my.wowow.co.jp in a new tab. You will need to log in.

tapcancel is an independent guide and is not affiliated with WOWOW. You sign in on WOWOW’s own site. We never ask for a login, a password or a card number, here or anywhere.

Signed up through Apple or Amazon?

Then WOWOW cannot cancel it for you. Use the store you paid through instead.

What to expect

Buried in settings

If the button does not land you there

  1. Open my.wowow.co.jp/my_wowow/ and sign in with the contract holder's web account
  2. Open 契約情報
  3. Choose 解約 and follow the screens
  4. If you have no web account, use the chat operator (10am to 8pm) or the email form on the help page
  5. If you subscribed through スカパー!, ひかりTV, J:COM, a cable company, the Amazon Appstore or the App Store, cancel with that provider instead

Free or cheaper instead

Independent suggestions. We have no partnership with any of them, no affiliate links, and nothing here is paid for placement.

  • TVer Free catch up of Japanese TV programmes, with ads.
  • ABEMA Free channels and on demand shows; a paid tier exists.

Last checked 2026-09-21. Source: WOWOW help.