Cancel Xero

Cancelling is done by the subscriber in the subscription and billing area, one organisation at a time. Xero bills a month at a time, so the plan runs to the end of the paid month. Export your data first, access ends when the subscription does.

Go to Xero’s cancel page

Opens my.xero.com in a new tab. You will need to log in.

What to expect

Chat, form or phone

If the button does not land you there

Sign in at my.xero.com as the subscriber
Open the subscription and billing area for the organisation
Follow the cancel steps in the official Xero Central article Cancel a subscription for your region
Export reports and records before the subscription ends

Other countries

Xero publishes region specific versions of the cancellation article for NZ and AU, the UK and the US.

Free or cheaper instead

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